Acceptable Use Policy (AUP)

01. Purpose

This Acceptable Use Policy (“AUP”) defines prohibited activities and usage restrictions for all automation, integration, and technical services provided under the Opsionic trade name.

Violation of this policy may result in suspension, termination, or legal action.

02. Prohibited Activities

You may not use Opsionic services to:

Transmit unsolicited bulk communications (spam).
Engage in phishing, fraud, impersonation, or deception.
Scrape, harvest, or extract data in violation of platform Terms of Service.
Perform credential stuffing, brute-force attacks, or automated login abuse.
Conduct denial-of-service (DDoS) or traffic flooding.
Deploy malware, spyware, surveillance tools, or harmful payloads.
Process personal data without lawful basis under GDPR or applicable law.
Infringe intellectual property rights of any third party.
Facilitate illegal marketplaces, scams, or financial manipulation.

03. Automation-Specific Restrictions

Because Opsionic builds automation systems, the following additional restrictions apply:

No automation designed to bypass rate limits or API safeguards.
No automation used to evade platform security controls.
No systems intended to simulate fake engagement or artificial traffic.
No automation designed for harassment, intimidation, or mass messaging abuse.
No unauthorized data aggregation pipelines.

04. Third-Party Compliance

You are responsible for ensuring your use of connected platforms (e.g., CRM systems, email platforms, payment providers, analytics tools) complies with their Terms of Service.

Opsionic is not liable for suspension, banning, or enforcement actions taken by third-party platforms due to your misuse.

05. Data Protection Obligations

If you process personal data using automation systems, you must:

Have a lawful basis for processing.
Provide required notices to data subjects.
Honor access, deletion, and correction requests.
Implement appropriate security controls on your own systems.

The Data Processing Agreement (DPA) governs processor-controller responsibilities.

06. Enforcement & Suspension

Opsionic reserves the right, at its sole discretion, to:

Investigate suspected violations.
Suspend automation flows immediately.
Terminate service agreements without refund.
Cooperate with law enforcement authorities.

Enforcement may occur without prior notice where risk to systems, users, or third parties is detected.

07. Indemnification

You agree to indemnify and hold harmless the operator of Opsionic against claims, damages, penalties, or regulatory fines arising from your misuse of services.

08. Modifications

This AUP may be updated periodically. Continued use of services constitutes acceptance of the updated policy.

Operate With Integrity

Automation is powerful. Use it responsibly.

Contact: security@opsionic.com