Automation for small law firms
THE FILE THAT
WAITED ON A SCAN.
The client signed up three weeks ago. The matter has not moved, because you are still waiting on one identity document and nobody has had time to ask again. Intake is not slow because the form is long. It is slow because the chasing is manual.
We build it. We run it. We fix it. From €249 a month — no setup fee, stop any time.
Five questions, about a minute, and your plan on the screen. No call unless you want one.
How it goes now
- Client engaged on the 1st
- Documents requested by email
- Two of five arrive
- Nobody has time to chase
- You remember on the 19th
- The matter opens three weeks late
How it goes after
- Client engaged on the 1st
- They get one checklist, not an email
- Each missing item is chased on its own
- Reminders stop as each one lands
- You are told when it is complete
- The matter opens on the 4th
Three jobs you
do by hand.
Each one is a single automation. We set it up once, you approve it, and then it happens on its own for as long as you want it to.
The document that never arrives
One checklist per matter, one reminder per outstanding item, and it stops the instant that file lands. The client sees exactly what is still missing rather than a vague request to send everything again.
Enquiries answered a day late
Somebody with a problem contacts four firms, and the one that replies first usually wins. An immediate, useful acknowledgement with a clear next step buys you the day you need to respond properly.
Bills that sit unpaid because chasing feels awkward
Professional, escalating reminders that go out on a schedule, stop the moment payment arrives, and never land on a client who has already paid. Nobody has to decide to send them.
What the chasing costs you
Use your own rate, not an average from the internet.
Chasing paperwork is the least valuable hour a qualified person can spend, and the easiest one to hand over.
That is costing you, every month
€0a month
Against €249 a month. And the matter opens sooner, which is worth more again.
We fit around
your setup.
This sits beside your practice management system. We never touch matter records or advice.
Not on this list? Tell us what you use. It is almost always fine.
Where a system has no open connection we work from what it already sends out, rather than asking you to change it. Nothing touches matter content.
From a chat
to running.
You tell us the job you are tired of
In normal words. Twenty minutes, video or email, whichever you prefer. If automation is the wrong answer for you, we will say so.
We build it and show you
Usually within a week. You see it working on real examples and read every message it would send before a single customer receives one.
You say yes, and it goes live
Nothing runs until you approve it. It runs on our machines, not your phone or office computer. Nothing to install, nothing to keep updated.
We watch it and fix it
Included in the monthly fee, along with changes and small updates. If it breaks, that is our problem and not yours.
What people ask
before they say yes.
We are regulated. Is this appropriate?
Everything built here is administrative: reminders, checklists, acknowledgements. No advice is generated and no document is drafted. You keep every judgement, and there is a written data processing agreement before anything is built.
Clio already has workflows.
It does, and if they are working for you then keep using them. Firms usually come to us for what sits between systems, or because setting the workflows up properly is itself the job nobody has time for.
Our clients expect a personal service.
A reminder that the passport scan is still outstanding is a personal service. What clients experience as impersonal is silence, and silence is what happens when the chasing depends on somebody remembering.
We are a small firm. Is this built for us?
It is built for exactly this size. Large firms have someone whose job this is. Small firms have a partner doing it at nine in the evening, which is the problem worth solving.
Nothing to lose
by asking.
Would rather talk it through? Pick a time — twenty minutes, camera on or off.
Everything else.
Does this give legal advice?
No. Everything built here is administrative: reminders, checklists, intake steps and acknowledgements. Every judgement stays with the firm.
What about client confidentiality?
We work with the minimum data needed, under a written data processing agreement you read before any work begins. No matter content, no advice.
What does it cost?
From EUR 249 a month per automation with no setup fee. Larger projects get a fixed quote on the free chat before you pay.
How long does it take to set up?
Most single automations are live within a week, and you approve everything before a client sees it.
Ready to stop
doing it by hand?
Answer five questions and see exactly which jobs can run on their own, and roughly how much time you would get back.
About a minute · plan on the screen · no call unless you want one.